Along the 4-day training workshop, participants are guided through a comprehensive curriculum of 9 focal area of job readiness and office management: 

• Career From the Basics

1. Introduction
2. Why is this training important
3. Expected outcomes
4. Understanding key Concepts; Career, Occupation, Job, Work, Vocation, Profession 

• CV Creation and Optimization

1. What is a resume? 
2. Importance of having a resume?
3. ATS system in hiring
4. Do’s and Don’t of CV writing 

• Cover Letter Writing

1. What is a cover letter?
2. Do’s and Don’t of Cover letter writing
3. Writing a cover letter.
4. 5 5-minute interactive session: Use of AI in CV and Cover Letter writing.

 

• Personal Branding and LinkedIn Optimization

1. Introduction to personal branding.
2. Networking 101
3. Introduction to LinkedIn
4. LinkedIn optimization for job hunting
5. LinkedIn optimization for personal branding. 

• Emotional Intelligence and Self-awareness

1. Understanding emotions (personality test, representational systems, attachment styles).
2. Introduction to Emotional Intelligence 
3. Emotional quotient versus Intelligence quotient. 
4. 4 levels of emotional intelligence 
5. Pillars of Emotional Intelligence 
6. Emotional Intelligence in the workplace

• Basic and Workplace Etiquette

1. Introduction to etiquette 
2. Social etiquette 
3. Workplace etiquette 
4. Email etiquette 
5. Meeting etiquette 
6. Professional body language 
7. Table manners 

• Basic and Workplace Etiquette

1. Team and Teamwork (Trust Quotient test) 
2. Benefits of teamwork 
3. Ingredients of an effective team 
4. 5 stages of team development 
5. Motivating teams (intrinsic and extrinsic motivation) 
6. Giving and receiving Constructive feedback (positive and negative feedback) 
7. Managing conflicts in teams (functional and dysfunctional conflicts) 
8. Thomas-Kilmann model of conflict management 

• Time Management

1. Introduction to time management 
2. Benefits of time management
3. Stephen Covey’s 4 Quadrants
4. Time management tools (to-do list, schedule, action/priority matrix, urgent/important matrix, interruption log, pomodoro technique, task breakdown)
5. Time wasters (procrastination, lack of motivation, over-commitment, email overload, social media, unnecessary meeting, inability to say “no”)
6. Creating an effective schedule
7. Setting SMARTer goals. 
8. 4W and 1H 

• Stakeholder Management

1. Introduction to stakeholder management
2. Types of stakeholders (internal and external) 
3. Attributes of stakeholders 
4. Importance of stakeholder management 
5. Stakeholder management process 
6. Power/Interest grid 
7. Conflict management and resolution in stakeholder management.